OMIT PCHelper: Response Base and Frequently Asked Questions

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	Need more help?	Below are some of the more common questions asked by our visitors and customers. If you are looking for troubleshooting assistance go to our Troubleshooting page. Computer Hardware Questions > My monitor colors are distorted. > The CD-ROM/DVD doesn't open. What happened? > The mouse pointer jumps or hits an invisible wall on the screen. > The keyboard and mouse do not work properly. What's wrong? > I want to install a digital camera but there is no port for it. > When I connect both my CD-R drive and CD-ROM drive, neither of them work and the computer doesnt start up, what am I doing wrong? > I have a Hyperdata notebook and my battery doesn't hold its charge. > I want to upgrade my processor from a Pentium III to a Pentium IV. Will my mainboard support the new CPU? > My DVD drive tray opens and shuts without warning in a rapid, and erratic, sequence of movements. What is the cause? Top OMIT Product Questions > Innova Suite reported an error and shut down. > I lost my database information while using Innova Suite, SalesDesk, or PerForma. How do I get it back? > Where can I download product upgrades or revisions? > I have a Lite/Limited version of Innova, M1, Collaborate or PerForma. Can I upgrade it? > I lost my computer/software manual. Can I receive a new manual or download one? > "Runtime Error 6: Overflow" When Innova Suite is started in Windows XP or 2000. > Setup issued access violation errors for the following files: SHDOCVW.DLL, WININET.DLL, and URLMON.DLL in the windows/system directory > Windows issued an error "{file} caused an invalid page fault in module MSVBVM50.DLL at..." > "Runtime error 339: Component xxxxxxx.OCX is not currently registered" when program is started. > Is Innova Suite Lite a freeware or adware program? > Sales tax rates in Innova Suite rounds to nearest whole number. Fractional rates are not allowed. > "Runtime Error 3447: The Jet VBA file (VBAJET.dll or VBAJET32.dll) failed to initialize when called". > Program issued a "Path Error" when opening Products/Services. > Application Setup Wizard (SETUP.EXE) issued an access violation error when installing OMIT software > "Runtime Error 3420/3426" in Employee Section of Maintenance Service > "Runtime Error 339: Component 'shdocvw.dll' or one of its dependencies were not correctly registered: a file is missing or invalid" > Failure to Set Employee Data in Maintenance Service > How to backup and restore Innova Suite database files (idb) between installations > "Runtime Error 3061" when starting Innova Suite > UIN 2.0 Solves Runtime Errors 383 and 5 > "Runtime error 713: Class not registered. Looking for object with CLSID {00000010-0000-0010-8000-00AA006D2EA4}" when program is started. Top Top 10 Questions > 1. What is QuickStart and how do I use it? > 2. Should I leave my computer running or turn it off? > 3. How do I maintain my computer? > 4. I am running out of hard drive space. What can I do? > 5. The computer has a virus. How do I get rid of it? > 6. My USB device doesn't work. What can I do? > 7. I received a General Protection Fault. What do I do? > 8. A device is conflicting with another device. What should I do? > 9. My modem is installed but I keep getting a modem not found error. > 10. My sound is either scratchy, distorted or not playing. What could be wrong? Top Windows Questions > What is Power Management? ACPI? > How do I get a shortcut on my desktop? > I want to remove a shortcut from my Programs menu? > How do I get the sound icon on the task bar? > Windows froze while I was on the Internet. What should I do? > How do I uninstall a program? > I received an 'Out of Memory error' while using Windows. > I received an error that my program cannot run under Windows 95/98. What is wrong? > What are the Windows shortcut keys? > How do I disable cookies? > How do I disable scripting? > InoculateIT reports that my virus file is outdated. What should I do? > The screen resolution is huge when Windows started. What happended? > How do I start in Safe Mode? > How do I disable the windows shortcut keys? Top Warranty Questions Note: Additional information regarding Warranty issues is outlined on our Repair and Refund page. > Does the Warranty cover my computer if lightning strikes my house? > What doesn't the Warranty cover? > Do you offer technical assistance for 3rd party products or software? > How long does my Warranty last? > Can I purchase extended warranty? > Does the Warranty cover batteries? > Should I backup my software before sending the computer in for repairs? More Help! If you have a question about computing we'd love to hear about it. Name: Email: Question: Or, post your question in a TalkZon discussion forum.
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