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Navigation: Home > About OMIT > Return Merchandise Authorization
RMA
  
Return Merchandise Authorization
If you need to return a Titan, GranIT or Tytannia computer for repair or refund, please first read the Warranty Policy and then follow these instructions:
- Fill out the form below and submit it to prepare a RMA file number. You should receive a RMA number within 24 hours. The RMA number is effective for only 15 days from issue. If it is determined that the subject unit is not covered by warranty, you will be advised of the estimated repair charges and process.
Important!...
When it comes time to return the system:
- Back up your data! While your computer is being repaired, the hard drive may be reformatted or replaced.
- Remove all removable components not being repaired. OMIT cannot be held responsible for returning or ensuring the safety of peripheral components such as:
- AC power cords
- CDs or DVDs in the drive
- Floppy disks in the floppy drive
- Cables attached to the rear of the tower
- Carefully pack the computer in the original, or other equivalent, substantial packaging. Freight must be sent prepaid.
- Write the RMA number clearly on the top of the box(es) to expedite repair.
RMA Form
A printer ready form is also available in Adobe PDF format. 
All items with a * are required.
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